Hurricane Claim Assistance

YOUR NEXT STEPS IF YOU HAVE DAMAGE FROM A HURRICANE 
 

Safety first. When it is safe to do so, assess the damage and take pictures. Do not enter your home if you have standing water. Do not climb up on your roof.

 Act fast. The moment you discover you have damage:

Please make sure that your first call is to your insurance carrier, many of them have a preferred vendor list.  Sadly, scams are rampant in Florida, especially after these storms.  We strongly advise you DO NOT sign a contract with an outside vendor if your carrier has a preferred list, as this can hinder the claims process.  We also recommend having a copy of your policy available if you are filing a claim.  Your policy number is going to be fastest and easiest way to identify your account but if you do not have this then the policyholder name and property address will suffice.

Below is a list of our carriers and the different ways you may file your claim with them:

Carrier Contact Information: 

American Integrity 

1-866-968-8390 

https://claims.myamericanintegrity.com/ClaimsPortal/     

 You will be asked to set up an online account if you do not already have one

American Traditions 

1-866-270-8430 

File online at www.jergermga.com 

 Click on policyholder tab, claims information tab

 They have a list of preferred contractors available on their website

Citizens 

1-866-411-2742 

or you may file online through their customer portal at https://customer.citizensfla.com/account-management/login-page

Cypress 

1-877-560-5224 or send an email to: [email protected]. Please make sure to include your name, property address, policy number, your best contact phone number and a description of the damages and whether the home is still inhabitable. 

Their Preferred Vendor is Allied Restoration & Construction, Ph #1-844-9-allied(25-5433), their website is www.alliedrandc.com 

Heritage 

1-855-415-7120 

www.Heritagepci.com  

 Claims tab

 They have a list of authorized vendors

Homeowners Choice 

1-866-324-3138 or send an email to: [email protected] 

Please make sure to include your name, property address, policy number, your best contact phone number and a description of the damages and whether the home is still inhabitable. 

www.hcpci.com  

Go to claims tab 

Olympus 

1-866-281-2242 

www.Olympusinsurance.com  

 File a claim tab, will be directed to policyholder login or to set up one 

Progressive 

1-800-274-4499 

www.Progressive.com/claims/   

Slide 

1-866-230-3758 

Em: [email protected] 

www.Slideinsurance.com/claims  to view a list of app vendors 

Universal North America 

1-866-999-0898 

www.uihna.com 

 Click on the File Claim Online tab 

Universal Property & Casualty 

1-800-470-0599  or  954-958-1200 

www.universalproperty.com  

 To file online you will be prompted to login in through the customer portal or set up a login to proceed.